Privacy & Security

Khel88 Privacy Policy — Our Commitment to Protecting Your Information

At khel88, your personal information is a trust we take seriously. This privacy policy clearly outlines what data we collect, why we hold it, how it is used, and what rights you have.

Last updated: January 2026

Security Summary

  • SSL 256-Bit Encryption
  • No Third-Party Data Sales
  • No Sharing Without Your Consent
  • Right to Rectification & Erasure
  • Regular Security Audits
256-bit
SSL Encryption
0%
Data Sale Rate
24/7
Security Monitoring
5+
Years of Trust
1

What Information We Collect

We collect certain information when you register and use khel88. This data is needed to provide you with the best service and to meet our legal obligations. Details are outlined below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Age Verification & Account Security
Contact Information Mobile number, email address Account Communications & OTP Verification
Financial Information Mobile Pay/Nagad number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device model, browser Security & Fraud Prevention
Usage Data Betting history, preferred sports Service Improvement & Personalization
Optional Information

Adding a profile picture or additional contact details is entirely optional and will not affect your access to any of our services.

2

Purpose of Data Collection

Khel88 uses your information only for specific, legitimate purposes. We never use data beyond what is necessary. The main purposes are:

  • Account Management: Securing registration, login, and account safety.
  • Payment Processing: Processing deposits and ensuring winnings are paid out correctly.
  • Age & Identity Verification: Preventing access by minors and ensuring KYC compliance.
  • Fraud Prevention: Detecting suspicious activity and identifying duplicate accounts.
  • Service improvement: Personalizing your betting experience based on your preferences.
  • Marketing (with consent): Keeping you informed about new offers and bonuses — only with your consent.
  • Legal Obligations: Meeting the requirements of regulatory bodies and law enforcement authorities.

You can opt out of marketing emails or SMS at any time. Even after opting out, important account-related messages will continue to be sent.

3

Data Storage & Security

Khel88 employs the highest level of technical measures to protect your information. Our security infrastructure is regularly updated and routinely audited by independent security experts.

  • SSL/TLS Encryption: All data transmitted from your browser to our servers is secured with 256-bit SSL encryption.
  • Data Center Security: Our servers are hosted in internationally certified, secure data centers.
  • Access Control: Only authorized personnel are permitted to access your data.
  • Two-Factor Authentication (2FA): Additional verification is required for account login and significant account changes.
  • Data Retention Period: Even after account closure, your data may be retained for up to 5 years as required by law.
In the Event of a Security Breach

If there is any reason to believe your data security has been compromised, we will notify you within 72 hours and take all necessary steps to address it.

4

Cookie Policy

Khel88 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: For analyzing site usage statistics — you are not directly identifiable in this process.
  • Marketing Cookies: To show you relevant offers based on your preferences — this can be turned off.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

5

Sharing Information with Third Parties

We never sell your personal data. However, in limited circumstances, certain information may be shared with trusted partners:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or other payment gateways to complete transactions.
  • Identity Verification Services: As part of the KYC process, with licensed verification partners.
  • Law Enforcement Agencies: Upon a valid court order or government directive.
  • Technology Partners: Hosting and infrastructure providers — they are not permitted to use your data.
Partner Agreements

We have strict data protection agreements in place with all third-party partners. They receive only the specific information needed for their designated task and are not permitted to use it for any other purpose.

6

Your Rights

Every registered user at khel88 has the following rights regarding their personal information:

  • Right to Access: You may request to view the information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
  • Right to Portability: You may request a copy of your data in a machine-readable format.
  • Right to Object: You can object to your information being used for marketing purposes.

To exercise any of these rights, email us at support@khel88.onl. We will respond within 30 days of receiving your request.

7

Children's Privacy

Khel88 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

If it is found that a minor has registered on our platform, the account will be immediately closed and any collected data will be deleted. If you believe a minor has opened an account using your information, please contact us.

8

Privacy Policy Updates

This privacy policy may be updated from time to time due to changes in law, technology, or our business. For significant changes:

  • A notification will be sent to your registered email address.
  • A banner notice will be displayed on the app and website.
  • The date of the update will be noted at the top of the page.

Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.

9

Contact

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@khel88.onl
  • Live Chat: Available 24/7 via website and app
  • Website: khel88.onl
Response Time

We respond to all privacy-related requests within 30 days. For complex cases, this may be extended by a further 30 days, but you will be notified in advance.

Your Data Rights at a Glance

Khel88 respects every one of your rights

Right to Access

You can find out what information we hold about you.

Right to Rectification

You can have incorrect information corrected at any time.

Right to Erasure

Request deletion of your data under certain conditions.

Right to Restrict

You may request that data processing be temporarily restricted.

Right to Data Portability

The ability to receive your data in a digital format.

Right to Object

You can opt out of your data being used for marketing purposes.

Why Your Information Is Safe with Khel88

Every piece of your data is protected by world-class security technology

256-bit SSL Encryption

Every transaction and login is secured with military-grade encryption. No one outside can access or read your information.

Encrypted Database

All data stored on our servers is encrypted. Even internal staff cannot read it directly.

Strict Access Controls

Only authorized personnel can access specific data. Every access is logged and reviewed on a regular basis.

Regular Security Audits

Independent cybersecurity experts test our systems multiple times a year. Any vulnerabilities identified are resolved immediately.

Zero Data Selling Policy

Your personal data is never sold to any marketing company or third party — this is our non-negotiable policy.

Automated Backups

Your account and transaction data is backed up across multiple locations so that no technical issue can result in data loss.

Common Privacy Questions

Questions Most Frequently Asked by Users

No, never. Under khel88's zero data sale policy, your personal information is never sold to any marketing company or third party. Only specific data is shared with designated partners solely for payment processing and identity verification.

Data for active accounts is retained for as long as the account remains open. After closure, certain information may be kept for up to 5 years to meet legal obligations. It is then securely deleted.

Yes, you can. Email us at support@khel88.onl. Please note that due to legal obligations, certain data (such as transaction records) may not be deletable before a specified period. We will provide you with full details.

Click the "Unsubscribe" link at the bottom of any marketing email, or let us know at support@khel88.onl. Even after opting out, important account-related messages (such as transaction confirmations) will continue to be sent.

If a suspicious login is detected, we will immediately secure your account and notify you. In the event of a security breach, you will be informed with full details within 72 hours. Please contact support@khel88.onl as soon as possible.

Our Commitment to Data Protection

Your privacy is our highest priority. Join khel88 with confidence and enjoy the best betting experience in Bangladesh.

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